Compliance

As an Australian Financial Services Licensee we must ensure our services are provided efficiently, honestly and fairly. We take this responsibility seriously and have documented processes in place to meet our compliance obligations.

Financial Services Guide
The Financial Services Guide (FSG) is an important document. It is designed to assist you in deciding whether to use any of the financial services offered by us, as described in our FSG. We provide this document with all quotes, new policies and renewals.

Complaints Procedure
We take complaints seriously and have a process to resolve them. Follow this link to review our complaints procedure.

Privacy Policy
As an insurance broker it is necessary for us to collect personal information about our contacts and organisations that we work with. We take the protection of this information very seriously. Please see our Privacy Policy for details on how we will handle your information with care.

NIBA Membership
We adhere to the standards of the National Insurance Brokers Code of Practice. For more information please visit their website.