We understand claims can be stressful and we’re here to help! We can support you through the entire claims process – negotiating with insurers and third parties to ensure the swift payment of any benefits.
Ultimately, the claims authority rests with the insurer and their decision is based on the information you provide. Providing relevant information can also speed up the claim settlement.
In the event of a claim, make sure you:
- Take steps to ensure the area and people are safe
- Call emergency services if required – for personal injuries, seek medical attention without delay
- Take steps to minimise the damage and “make safe” where necessary
- Take photos
- Do not admit liability
- Collect any other relevant information that may assist you with your claim
- Contact your insurance broker